It is unacceptable to have a major appliance fail in 30 months use; and to have service delays. I would like help from anyone this was a 3500.00 refrigerator. When I did, I was redirected to Sears. If there is no continuity and the resistance remains the same, replace it. I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. A MONTH! Serial #811kr00668. The technician referred me to the front page of the appliance manual which says the xo.preasor is warrantied for 10 years. Consumers also can log on to http://us.lge.com for further information on those models included in the repair program and to arrange for an in-home appointment. Refused to quote us a price and supervisor never called back. Looks like another class action lawsuit is needed for these Kenmore refrigerators (apparently shady LG parts STILL being used ! If your refrigerator is in direct sunlight or close to a heat source, consider relocating it if possible. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! Ringing endorsement for buying a LG fridge aint it? Same issues. Purchased Kenmore Elite with LG compressor lasted 2.5 years. He diagnosed a bad circuit board and recommended replacement of board and HVC (high-voltage capacitor). They want $169 to do diagnostics and then labor changers completely unknow. Well I thought I bought a reliable Kenmore fridge? I have own this Kenmore elite refrigerator sine 2018. The refrigerator quit cooling/freezing March 2020 but with COVID we did not contact anyone because of the shutdown. Cold air can escape, and warm air can enter the compartment if the refrigerator door does not close tightly or create a proper seal. It took multiple calls, long waiting times, $540 out of pocket and 3 trips by the repair company but we finally got it repaired mid October. Model # 795.72043.110. It is now July 2018 and the refrigerator has gone out again! The compressor went bad. I called Sears and they couldn't get out until Jan 12th so i called a local company. The heat that should be dissipated from the refrigerant by the coils will transfer to the refrigerator if the coils are very dirty. I gave Sears a call which they charged me $100 again to get their service tech evaluation on the refrigerator failure and they gave me an appointment a week out which turned into two weeks before a tech was able to see and repair the refrigerator. Jun 15, 2021 by the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. Condensation can form inside the refrigerator, causing the compressor to work harder than required. Manufacture date 2016.08 Purchase this refrigerator freezer from Home Depot approximately three years ago. I have not been able to get a Sears person out to fix until the 28th! When I called Sears, they were not the least bit helpful. Kenmore Pro, counter depth, French door 795 series. November 2012 I purchased a Kenmore Elite French door refrigerator model 795.71053.014. If there is class action, what do we need to be part of it? The part was backordered. We bought our LG model number. So disappointed in this product! How ever it is now useless. The first is model# 596.72003016. I wouldnt hesitate to buy this model again if I needed another one. If the coils are encrusted with ice, turn off your refrigerator and wipe away any excess water. Always have trouble with the icemaker fill tube heater. I'm still under the 10-year warranty for the compressor part. What can we do? Called local service technician and he confirmed compressor is bad and his advice was to junk this refrigerator and buy a different brand because the new compressor (which we would have to pay labor to install) would also most likely fail in 2 years. 5 years old Kenmore elite mod 795.74027 compressor quit, repair man said don't fix, nothing but problems not worth 800 to 1200 to fix he said buy whirlpool the Kenmore is LG. I'm disgusted! Tried to cut back. $2500 paper weight. Kenmore Elite 73033 795.73033.410 - purchased in September 2015 and it died September 2019. Parts were covered under the 10-year warranty. Please add us to you class action lawsuit! I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. I then called into LG trying to explain what is going on and the woman hung up on me. For a mailed claim form to be considered eligible and timely, it must have been postmarked by February 5, 2021. Got my Kenmore side by side Refrigerator on 4/20/15 and in Oct.2019 my LG compressor went out called Sears and I was told my Refrigerator had just gone out of warranty .I was told that I had got the extended warranty for three years and it had expired. NEVER ever would I recommend LG. I would like to get in on a class action lawsuit but at 76 years old not sure how to do that. Plus I lost 250.00 worth of food. Wow!! This is how we found out that the fridge quit working. The next day items in the freezer were beginning to defrost. Bought mine in Feb 2018, Kenmore Elite 795.7248. Remove your Fischer & Paykel refrigerator from the wall. I have the same issue as many of the above individuals. This guy informed me this is typical for these LG refrigerators and he does this work at least 1-2 times a week and he said don't be surprised if the replacement doesn't do the same thing because they have not fixed the problem in the replacements. ( on sale with bundle appliances) in July 2018 it quit working.lost all my food. When I complained about the misinformation the warranty person on the phone offered me $500 towards the purchase of a new refrigerator from Sears. Beautiful. Tech put his hand on the compressor and said it was way too hot. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. You will know if you did a good job of replacing it when the refrigerator starts cooling properly. I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. Aug 18, 2022 by Also, check the condenser fan beside it for dirt. Should be able to file a lawsuit for this. Ordered it and another week until the origional repair guy came back and replaced the condensor. The unit was made by LG for Kenmore. Thank God we have a home warranty! Hello getting a run around about my fridge, i have a kenmore refigerator that was purchased 8/22/17 the compressor went out model # 795.51853.611 it is a LG compressor is it under warenty. car will still probably make the trip, only use $10 in gas but expecting it to last just as long as a truck isn't practical if you are doing it over and over again. I am now in the process of purchasing a new refrigerator! I bought a Kenmore Elite 12/04/2015 for $2,872.58. bought a Kenmore Elite in June of 2016 based on salesman's recommendation and product brochure advertising long life, high efficiency and quiet operation Ha! Purchased in 2018. Purchased a Kenmore Elite in December 2018. The last repairman said to just remove everything and turn it off and let it sit for 24 hours while the ice melts. Dirt and debris on the coils cause the compressor to become overloaded, run hot and stop running completely. Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. Stacy Layton. But know that if it is low, the compressor would run too long and too hard. A faulty component in the condenser. Leaking Freon. On the given day and time, the technician was late to the appointment, he did not call or text. And freezer food is thawing fast what a piece of GARBAGE. Would like to know what if anything is being done about this??? $1200.00 was original estimate. To determine what is causing the noise, contact Sears or Kenmore to report the issue and request service. For labor. The compressor is still covered, but they want over $400 to fix it. So, replace the motor. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. How I long for the good old days, when American made products were made reliable. The repair said the compressor gone bad. I had a repair person out and they said the compressor needs to be replaced and that is the cause of my refrigerator and freezer not cooling. Thank God we have a home warranty! Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. HELP. Four years later, in July 2021, it completely quit cooling. Compressor went out a week ago, lost $$$$ worth the food. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. I then called sears back and they basically said too bad because you didn't purchase the extended warranty. My complaints is the same as the rest 2 weeks for a repair, then. I have lost all confidence in LG and their Sears repair techs. He suggested we get in touch with LG and have them come and check it out. Sears has lost a customer who has been loyal to them for the last 35 years. ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. Didn t see number on recall list but should be. Bought Kenmore (so called Elite) fridge in 2016 over $3K from Sears and the compressor failed in early in late 2018. He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it. Entirely unbelievable! But do this after disconnecting the refrigerator from electric power. Be sure to sand down the connectors. . The builder that did my house had Sears as the appliance supplier unfortunately. I can see why now. Have elected to replace frig rather than risk a fix that may not keep me going for a reasonable length of time. Who knew you should research lawsuits before purchasing a refrigerator!!! I have 2017 Kenmore Elite refrigerator made by LG. We ve turned it off for now. The is the first time that we have ever experienced a situation like this with a Sears product! Sesrs Kenmore Elite 2018 failed compressor & electronics board. These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. A defrost timer is the most likely culprit. 450$ plus went into the trash. This is an obscenely short length of time for a primary component of a refrigerator to last. If youve cleaned the debris from the compressor and the fridge is still humming like a freight train, it could indicate a compressor problem. It cant be ignored however hard you try. I would like an reimbursement for this repair. Yesterday we found that it was not working. Hey guys I need help for the LG linear compressor went out in a service call and had the normal linear compressor failure running not compressing. The kicker was when I asked if they were replacing the compressor with a different compressor I was told it was the same compressor!!! We declined. Lost $279.00 in Groceries. Freezer and Refrigerator quit keeping product cold. Called Sears for service, they no longer service my area after my extended service lapsed in 2020. on July 2018, stopped making ice and the compressor stopped working and the Kenmore Elite died with almost $400 food on Oct. 2020. You can try to discharge water while simultaneously unscrewing and tightening the filter. We are saving for new appliances, it's like trying to save for an old used car. Then the fridge stopped cooling had someone come out and yup your compressor is shot. Kenmore/LG are aware of it and they need to replace these units! Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. My husband purchased Kenmore Elite #795.72483.410 in Oct 2015 for my birthday . "The settlement resolves a pending lawsuit about alleged refrigerator cooling issues," says John Taylor, senior vice president of LG Electronics USA. You need to be sure the noise is coming from the compressor, though. Nothing but heartbreak and compressor failure with these babies. Again now March 2020 same issue. He said the compressor is completely shot, and it's not worth it to replace the compressor. Serial # 709kr00501. later it failed. Doing this keeps them functioning optimally. Also was told it was probably the compressor as guessing now that they are aware of the issues re; these fridges. Repair finally came. I am suing in Small CLaims because the new compressor, by court order, is supposed to be free. Not having any faith in Sears any longer, I had an Abt Service Tech come out, and the unit was diagnosed as having a sealed system compressor failure which would cost between $1200 to $1500 to repair! So many issues. I called the 800 number, they sent a technician out and he told us the refrigerator was going to cost $2200 to fix. Yet its been a week and our refrigerator still does not work. Good, Lord, people run! Does anyone know if the LFXS30766 model included in this? Now 4 yrs later ime paying more for a crappy Refrigerator. Put back the filter dryer, too. The fact that LG was well aware of the problem with the compressors, I would certainly like to think my refrigerator would be included in the settlement. FREE delivery Tue, Jan 17 on $25 of items shipped by Amazon. Had a repairman out on Memorial Day and he new it was the compressor. It helps to check them from time to time, especially if you have pets that shed hair. So disappointed, being a stroke survivor on a. 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